Through the looking glass: what’s in store for ‘madtech’?

What should the ‘madtech’ world be thinking about as we dust off 2018? 

The pending Identity wars

Many column inches will once again be dedicated to the pros and cons of probabilistic versus deterministic IDs. Digital identity will become the new battleground, and those that own it will display little sympathy for those that don’t, as it increasingly becomes a USP to lock in media budgets.

Device graphs will be trendy once again. Next year they will be the must-have accessories as consumer time fragments even further from desktop, mobile web, app, over the top (OTT) and increasingly the devices powered by the growing IoT’s infrastructure.

ID coalitions and joint ventures will come and go. Some will focus on building a more efficient cookie to increase match rates for buyers and sellers while others will build a common probabilistic and screen agnostic ID that will help brands and agencies manage holistic reach, frequency and attribution across their myriad of programmatic media buys in the face of walled gardens and browsers restricting third-party cookies (think ITP and beyond!).

There will be cries and demands. Both the buy and sell-side want a common framework when it comes to identity. The question of who should own this will be a moot point, but still be debated at great length on many panels next year. Should identity be a commodity or USP? Time will tell…

Data Portability

There will be a growing appetite from chief marketing officers to be able to extract and apply their data holistically across each walled garden. It may sound far-fetched as identity is tightly controlled by the few but how will the many manage the basics of planning and buying such as frequency without it?

Brands and their agencies will become increasingly frustrated that the siloed insights they are receiving are effectively rendering their DMPs and CDPs redundant when it comes to the interpretation and activation of their data assets at the macro, not micro level.

If we’re ever going to reach the utopia of buying audiences and not screens, portability of data and specifically identity will be a necessity, not a luxury. 2018 was the year brands commanded supply transparency. I genuinely believe 2019 will be the year they ask for basic rights when it comes to digital ID management and ownership.

Voice search creating brand bypass

As smart speakers adoption grows, we’re going to continue to see stats next year that reference the decline of traditional search as voice search rises. This is going to create a lot of opportunity and disruption to many, as ‘brand bypass’ starts to set in. If somebody shouts at their speaker for batteries, razors or cheese, how will the speaker order if a brand name is not used prior to the request?

There will be lots of questions from brands in this area as concerns around speaker owners also being competing retail merchants begin to grow. In 2018, brands can capture intent online with paid search but this dynamic is changing quickly due to the growth of voice that is less than easy to get in front of in the connected homes of tomorrow.

Portable bidding logic

Many are going to start to think about owning their bidding logic. What do I mean? Well, some DSPs already let smart buyers play around with bidding logic and create custom features.

However, from the conversations I’ve had recently, it sounds like the ability for a brand or agency to port custom bidding logic from one DSP to another is still severely limited due to interoperability restrictions. Again, many will say I am daydreaming when I suggest this, but the way bidding logic works for a seat selling luxury cars will be completely different from the way it would work for another seat looking to sell moisturiser.

As brands and their agencies are forced to use more, not less DSPs as each start to create tangible USPs such as access to O&O supply or 1st party data. Sophisticated client trading desks and agencies will start to look for DSPs that can ingest their own proprietary bidding logic in a plug and play fashion so they can switch in and out new execution layers based on features like QPS, price, service, supply (audio, DOOH, OTT etc), data, device graphs et al.

The application of blockchain in madtech moves beyond PPT

Yes, I am aware that blockchain in madtech is a bit of a joke to those who live and breathe the sector (many think it’s vapourware and too slow to support OpenRTB), however, there is no escaping the fact that both brands and publishers will continue to intensify their asks around transparency in 2019.

If ‘madtech’ vendors and agencies do not self-regulate, concepts such as a distributed ledger ‘public’ or ‘private’ are going to start to look more attractive by the day.

As I write this, two major holding companies have already released their intentions to support a blockchain framework (DAN and GroupM), many big brands such as Toyota are also exploring and have adopted to support their advertising strategies. I see blockchain like programmatic 10 years ago, we are still at the conceptual stages and it is far easier to bash than it is to enter into meaningful conversations.

To summarise, many reports have suggested that funding for new ad and martech entrants is going to dry up in 2019. Boy did I laugh when I read that. There has never been so much change and opportunity in the industry. To name a few areas:

OOH – The M&A in this sector right now is bonkers, think Global taking out Primesight, Outdoor Plus and Exterion. Like TV, OOH is an area that resonates really well with both consumers and advertisers and the opportunity to extract even further value via the application of tech and data is exciting to many. There is going to be so much innovation in DOOH over the next 12 months and lots of opportunities for existing and new entrants.

OTT – So much has already been written about the migration of linear TV budgets due to this new world of CTV via OTT environments and many in madtech are going to see the tide rise for them. It has already been proven that large demographics globally are increasingly difficult to reach via linear broadcasts (AKA cord cutters) and they are only accessible to advertisers via addressable channels. Those in the video data, sell side and activation space are each going to be building their features and honing their narratives for this lucrative opportunity in 2019 and beyond.

Expect many new OTT entrants specifically in the data and measurement area as new protocols and standards continue to be agreed by industry constituents.

So here’s the bottom line: identity will feature heavily in discussions next year and ‘portability’ will be a theme that dominates. The digital advertising sector is an amazing place to be right now and I can’t wait for 2019, times are a-changin’.

Read the original article published in The Drum.

Unruly Futurist Elena Corchero talks about her experience at DMEXCO earlier this month, the future of advertising, and how to avoid brand bypass.

This year a lot of the conversations we had were around the future of advertising and the rise of ambient tech. We also spoke about the growth of data produced by humans, and how it’s doubling every year.

Everyone knows that voice technology and voice shopping is on the rise. However, I was surprised about the number of brands who hadn’t considered the implications of brand bypass.

Brand bypass in AI

Companies are using voice assistants, and piggybacking on the tech of Alexa, Google or Messenger to create specialised assistants. A good example of this is Diageo’s “Open the bar”, or Estée Laude offering nutritional advice, where you have the dialogue with the brand, not Alexa. This is one way for brands to avoid the brand bypass.

It’s a big issue. I spoke to a lot of people about the new B2B: bot to bot. In the future new AI applications will take over interaction, negotiation and even advertising which will lead to the elimination of choice for consumers. Just think it through: the first brand you choose comes into your connected home, and there are going to be many barriers to switch that brand out for another.

Imagine your fridge has image recognition. It knows what brands you have on the shelves so when you run out of juice, the fridge and home AI reorder the same juice for delivery. So when are you going to switch brands? It’s going to take significant energy to get in the way of that bot to bot transition.

Brand bypass in voice

Another example is that we will order through voice but not mention a specific brand. This means our AI will default to our usual choice. Appliances are partnering with cleaning brands so they can already come pre-programmed to order specific chemicals such as detergent or dishwasher tablets.

Finish, smart dishwasher

It’s clear we need to understand how to use these technologies to create stronger brand and emotional connections, and also how these technologies can allow people to switch brands when they know something better is available.

Brand bypass in image recognition

Brand bypass is also an issue in image recognition. Google had an enormous stand at DMEXCO showing image recognition technology. I checked it out and it was a surprise to me to see how many brands had not considered the impact of this. Not least the value of the data which the image search platforms will generate. They will know exactly what people are searching for and buying to a highly accurate level. This sort of data can impact the manufacturing chain. Pinterest gets around 600,000 visual searches a month, so consumers are ahead of brands on this!

All the ambient technologies were on show at DMEXCO. For me, voice is where the action is. Primarily because the car will drive voice adoption. New cars are increasingly voice enabled, so when you leave the car and don’t have that assistance, you’re going to miss it!avoiding brand bypass in voice activated cars

Ambient tech awareness

Strangely, as I talked people through the implications of voice, AR and AI technologies, the most common question I was asked was “is this out now?”

Many people, senior brand marketers among them, didn’t realise how these ‘futuristic’ things were actually here now, even in a mature market like Germany. And where there was some awareness of ambient tech, there was very little first-hand experience.

It reaffirmed the role the Home plays in telling the story of ambient technology, which is essential if brands are going to build effective consumer relationships and deliver effective, relevant and timely advertising. The future of advertising is already here!

Unruly futurists Elena Corchero and Leo Bernard

Find out more about our connected home, and book in a tour with one of our Futurists.