Client Services Associate РSingapore 

WANTED: Positioned at the intersect of the three fastest-growing trends in digital advertising – programmatic, video and mobile – Unruly is a high-growth tech company seeking passionate people committed to delivering wow for top brands and their agencies. We are looking for hyper-enthusiastic, energetic, and experienced candidate to support our Singapore office in planning and delivering the most awesome social video campaigns on the planet. Taking full responsibility for the project management of all campaigns, you will be focused on ensuring our internal and external clients are delighted time and time again through outstanding client servicing, expert delivery and best of breed social video insight.

Working closely with the Lead APAC Operations and Senior Campaign Manager, you will be responsible for using the full scope of Unruly programmatic stack to design and deliver custom proposals, showcasing the power of our audience segmentation and contextual targeting capabilities. Collaborating with Business Development, Media Solutions, Product Development and the Commercial teams, you will be the key, day-to-day point of contact for clients and will maintain a highly responsive service orientation across all campaigns.

You will act as a support stakeholder to Sales and Campaign Management. You will also lead on converting closed deals into fully realised projects across APAC and global delivery teams, working with the Singapore campaign management team to use multiple technology layers to achieve our client’s goals.  If you think you have what it takes to balance a strong commercial focus with first-class digital platform skills, we would love to hear from you!     

Reports to: Team Lead, Client Services

Location: Singapore

Employment Type:  Permanent

Working Hours: Full time 

Salary: Competitive, plus bonus

About the Role: Mission

Your mission will be to:

  • Coordinate client services efforts and campaign management outputs for all inbound commercial leads, project managing each campaign (Programmatic and Managed Service) through to success.
  • Coordination of live operational matters and collaborating with Product & Business Development to provide support for feature requests and new inventory resources 
  • Service as a daily point of contact for clients’ campaigns – including asset collection, internal coordination, daily reporting/updates, post campaign analysis & recommendations
  • Build & maintain strong/advisory relationships with clients and manage all aspects of post sales support 
  • Build & Maintain sustainable partnership with third party vendors 

About the Role: Key Relationships 

  • Teams: Commercial, Operations, Business Development, Publisher Activation, Product Development, Solutions Engineering, Finance and Design
  • People: APAC  Managing Director, Lead – Campaign Management (APAC), Global Operations Director, Publisher Development Manager (APAC), Global Publisher Management Lead, Product Manager, Solutions Engineer, Chief Financial Officer, Creative Director

About You: Experience

You must have:

  • Minimum of 2-3 years of digital media experience across agency, publisher, network or technology vendor environments (ideally related to client servicing)
  • Worked with multiple sales personnel
  • Demonstrable background in client servicing, with a strong focus on conversion of inbound leads and securing renewals
  • Detailed knowledge of industry leading ad-serving solutions (hosted/proprietary) and how to leverage their features to deliver awesome internal/external results
  • Fully conversant in programmatic media buying and data opportunities and ability to create and deliver against custom targeting profiles to hit client requirements
  • Confident in project managing large scale campaigns across different teams, domestic and globally
  • Proven ability to lobby stakeholders for improvements and required features that impact positively on revenue generating opportunities

 

About You: Skills

You must be:

  • Confident in learning and understanding all ad-targeting capabilities available through the  programmatic landscape, and applying them to client briefs & KPIs and support campaign optimization
  • Opportunist – Confident in isolating new and exciting business opportunities, and articulating their benefit internally to receive internal stakeholder support
  • Revenue-focused – Able to spot and convert opportunities for upweighted budget and build compelling cases for consistent renewals with client
  • Infrastructure – Confident in navigating a globally set delivery process and challenging where applicable to fit the growing needs of a business
  • Problem solver – Take a pragmatic approach when presented with delivery or personnel issues, dealing them with urgency and sensitivity to preserve the best interests of your clients (internal and external)

About You: Behaviour

You must be:

  • A superb communicator – in every scenario, with ability to effectively liaise with different teams and external clients
  • Flexible – in approach to ad-hoc requests from within the business
  • Analytical – able to solve problems creatively and articulate solutions and suggestions
  • Excellent at time management – prioritising tasks to meet tight deadlines and dedicating time to support other members of the delivery team when required
  • Cool, calm and collected with a can do attitude – able to deal with external clients and internal senior management in pressure situations
  • Proactivity in development – consistently navigating the ad technology and digital trade press ecosystem to ensure you remain on the front line of commercial opportunity to guide your local commercial team and their clients

About You: Education & Qualifications

  • Honours-level degree or equivalent preferred (University of Life also counts)

The Wow Factor

We’d love it if you:

  • Have direct client experience through pitch involvement and building out proposals to secure digital ad revenue
  • Have working knowledge of programmatic landscape and opportunities that open and closed RTB world presents
  • Have extensive rich media creative experience including working with vendors such as Mediamind, FlashTalking and Doubleclick
  • Have working knowledge of YouTube Insights, Google Display Planner
  • Have experience of ad-serving video content to large publisher networks
  • Have experience in delivering digital campaigns across multiple platforms, from Mobile through to Connected TVs  
  • Speak 2 or 3 languages fluently

Other Details

  • Some international travel may be required for this role.
  • All applicants must be authorised to work in Singapore.
  • We love reviewing all the applications we receive, but unfortunately we’re not able to get back to everyone individually. If we’d like to move forward with your application we’ll definitely be in touch!
  • Having issues with your application? You can always email it to [email protected]

WANTED:  Is video and digital advertising hardwired into your DNA?  Are you on a first name basis with key media agencies and brand marketers across ANZ?  Does the opportunity to sell emerging video media and technology excite you? Are you a sales rock star? Are you comfortable in a high-growth, fast-paced environment? If the answer is a ringing yes, this role could be for you. We’re looking for a Sales Manager with a track record in digital sales and a passion for emerging/video media to drive forward Unruly’s business across ANZ.

In this role, you’ll be inspiring and educating Sydney media agencies, creative agencies and brands on the benefits of embracing social video and and forging key relationships. Based in our Sydney office, and working alongside our AU Sales Team, you will manage your own accounts and be able to hit the ground running and line up meetings to kick start conversations in Sydney immediately. You’ll probably have experience in digital media sales (video and/or social media sales experience is a plus). If you’re tired of “plain digital” and feel ready to join a really cool company with a proven business model and a start-up feel, we’d love to learn what makes you Unruly!

Reports to: Sales Director

Location: Sydney, Australia

Employment Type:  Permanent

Working Hours: Full time

Salary: Competitive plus bonus

Benefits: 

About the Role: Mission

Your mission will be to:

  • Drive maximum revenue for Unruly in Sydney by forging key relationships with media agencies, direct brands and News Corp Sydney. You’ll have sole responsibility for a group of Sydney’s largest media agencies, creative agencies and brands.

About the Role: Key Relationships

  • Media agencies
  • News Corp Commercial team
  • Brand marketers
  • Creative agencies
  • PR agencies

About You: Experience

You must have:

  • An established network of Sydney based media agency decision-makers
  • A track record of prospecting for new business and converting this into revenue
  • Demonstrated digital or video sales experience (minimum of 2 years)
  • Strong experience of digital culture, and knowledge of trends and innovation in the digital space
  • Understanding of and enthusiasm for the social space and the ability to inspire confidence and collaboration with your clients

About You: Skills

You must be:

  • Able to confidently deal with all levels of decision makers
  • A swift decision maker, able to deliver quality in a rapidly growing and changing business
  • An exceptional cold-caller
  • Proficient in the Microsoft Office suite (experience with Google Apps would be beneficial)

About You: Behaviour

You must be:

  • Confident – to make decisions
  • Calm – able to work well under pressure
  • Eager – to succeed in a new sales environment
  • Collaborative – happy to work in a Sales team
  • Flexible – to work in a fast growth global environment
  • A closer – Able to negotiate and close business deals swiftly

About You: Education & Qualifications

  • Honours-level degree or equivalent (School of Life also counts)

Other Details

All applicants must be eligible to work in Australia.

We love reviewing all the applications we receive, but unfortunately we’re not able to get back to everyone individually. If we’d like to move forward with your application we’ll definitely be in touch!

Having issues with your application? You can always email it to [email protected]

WANTED: Positioned at the intersect of the three fastest-growing trends in digital advertising – programmatic, video and mobile – Unruly is a high-growth tech company seeking passionate people committed to delivering wow for top brands and their agencies. We are looking for enthusiastic, energetic, and experienced Campaign Manager to support our Japan office in building and delivering across Unruly’s Managed Service and Programmatic divisions. You will lead and shape workstreams, drive programmatic media buying and optimization, fully understand all Unruly targeting and machine learning opportunities.

Working closely with the Team Lead, Ad Operations – Japan as well as the wider APAC Ops Team, you will be responsible for using the full scope of Unruly programmatic stack to design and deliver custom proposals & campaigns, showcasing the power of our audience segmentation and contextual targeting capabilities.  Collaborating with Business Development, Media Solutions, Product Development and the Commercial teams, you will be the key, day-to-day point of contact for clients and will maintain a highly responsive service orientation across all campaigns.

As a support stakeholder to Sales, you will also lead on converting closed deals into fully realised projects across the APAC and global delivery teams, using multiple technology layers to achieve our clients goals.  If you think you have what it takes to balance a strong commercial focus with first-class digital platform skills, we would love to hear from you!

Reports to: Team Lead, Ad Operations – Japan

Location: Tokyo, Japan

Employment Type:  Permanent

Working Hours: Full time

Salary: Competitive, plus bonus

Benefits: Mobile phone allowance and top of the range company laptop. We also offer 20 days holiday per year and have a range of flexible working initiatives including Core Hours and Fireside Fridays, where, on Fridays in Summer and Winter, Unrulies have the opportunity to leave the office early, from 3pm onwards, to extend their weekends. We are a truly global organisation, offering opportunities to collaborate around the world. Plus we spend way too much time watching and sharing the most awesome videos on the Web.

About the Role: Mission

Your mission will be to:

  • Coordinate client services efforts and campaign management outputs for all inbound commercial leads, delivering first class proposals centered around Unruly’s programmatic capabilities, and project managing each campaign through to success
  • Work closely with the Global Operations Team team to run online video campaigns via multiple demand-based technology platforms, developing a strong understanding of auction based media and complex targeting to assist with building out and delivering best in class RFP responses

About the Role: Key Relationships

  • Teams: Commercial, Operations, Business Development, Publisher Activation, Product Development, Solutions Engineering, Finance and Design
  • People: Japan Country Manager, Lead – Campaign Management (APAC), Global EVP – Operations, Publisher Lead – Asia Pacific, Product Manager, Solutions Engineer, Chief Financial Officer, Creative Director

About You: Experience

You must have:

  • Minimum 1-2 yrs of digital media experience across agency, publisher, network or technology vendor environments
  • Fully conversant in programmatic media buying and data opportunities and ability to create and deliver against custom targeting profiles to hit client requirements
  • Extensive knowledge of working with DSPs: Flight set-ups with daily in-console monitoring, reporting, analysis, technical troubleshooting & issue resolution
  • Demonstrable background in client servicing, with a strong focus on conversion of inbound leads and securing renewals
  • Detailed knowledge of industry leading ad-serving solutions (hosted/proprietary) and how to leverage their features to deliver awesome internal/external results
  • Confident in project managing large scale campaigns across different teams, domestic and globally
  • Proven ability to lobby stakeholders for improvements and required features that impact positively on revenue generating opportunities

About You: Skills

You must be:

  • Fluent in Japanese and English with industry level expertise in language translation
  • Confident in learning and understanding all ad-targeting capabilities available through the  programmatic landscape, and applying them to build out RFP responses and support campaign optimization
  • Opportunist – Confident in isolating new and exciting business opportunities, and articulating their benefit internally to receive internal stakeholder support
  • Revenue-focused – Able to spot and convert opportunities for upweighted budget and build compelling cases for consistent renewals with client
  • Infrastructure – Confident in navigating a globally set delivery process and challenging where applicable to fit the growing needs of a business
  • Problem solver – Take a pragmatic approach when presented with delivery or personnel issues, dealing with them urgency and sensitivity to preserve the best interests of your clients (internal and external)

About You: Behaviour

You must be:

    • A go-getter – the initiative to get things done and open to new challenges
    • A self-starter – excellent at organisation and calm under pressure
  • A team player – able to work in a team; reliable and support others
    • Analytical – able to solve problems creatively and articulate solutions and suggestions
    • Passionate – about digital video, social media & online culture
    • Friendly – able to communicate with people from various backgrounds and with different personalities
  • Accountable – deliver your actions on time, always

About You: Education & Qualifications

  • Honours-level degree or equivalent preferred (University of Life also counts)

The Wow Factor

We’d love it if you:

  • Have direct client experience through pitch involvement and building out proposals to secure digital ad revenue
  • Have working knowledge of Japan’s programmatic landscape and opportunities that open and closed RTB world presents with an expertise in DSP, SSP and DMP  platforms
  • Have extensive rich media creative experience including working with vendors such as Mediamind, FlashTalking and Doubleclick
  • Have working knowledge of YouTube Insights, Google Display Planner
  • Have experience of ad-serving video content to large publisher networks
  • Have experience in delivering digital campaigns across multiple platforms, from Mobile through to Connected TVs  
  • Frequent attendee member of operational peer groups with forums such as the IAB

Other Details

  • Some international travel may be required for this role
  • All applicants must be authorised to work in Japan

WANTED: We are looking for an experienced and enthusiastic Campaign Manager to help build and deliver across Unruly’s awesome Managed Service and Programmatic divisions. You will lead and shape workstreams, drive programmatic media buying and optimization, fully understand all Unruly targeting and machine learning opportunities.

You will be responsible for the scheduling Managed Service and Programmatic campaigns running through Unruly’s technology stack. You will be working alongside the Commercial, Account Management (direct reports), Campaign Management (direct reports), UnrulyShield and Programmatic Ops Solutions teams, utilising core product knowledge and outstanding technical diligence across programmatic and proprietary systems to deliver best in class campaigns on behalf of our clients.

You will play a key role in helping develop training materials and train new hires. You will also need to communicate clearly and effectively with development and product groups to maintain and enforce ad specs, test out new technologies, and roll out new initiatives.

Reports to: Lead APAC Operations

Location: Sydney, Australia

Employment Type:  Permanent

Working Hours: Full time

Salary: Competitive, plus bonus

Benefits: Private health for you & your partner, mobile phone allowance and top of the range company laptop. We also offer 25 days holiday per year and have a range of flexible working initiatives including Core Hours and Fireside Fridays, where, on Fridays in Summer and Winter, Unrulies have the opportunity to leave the office early, from 3pm onwards, to extend their weekends. We are a truly global organisation, offering opportunities to collaborate around the world. Plus we spend way too much time watching and sharing the most awesome videos on the Web.

About the Role: Mission

Your mission will be to:

  • Work with the APAC Operations team to run online video campaigns via multiple demand-based technology platforms, developing a strong understanding of auction-based media and complex targeting to assist with building out and delivering best in class campaigns.

About the Role: Key Relationships

  • Client Servicing Team
  • Campaign Management Team
  • Commercial Team
  • Business Development Team

About You: Experience

You must have:

  • Demonstrated digital media experience (agency, publisher, network, trading desk, technology vendor), with part of this focused specifically on programmatic media buying and performance optimisation
  • Clear demonstrable knowledge of digital and emerging platforms/commercial opportunities in the digital media landscape
  • Experience in testing and rolling out new functionality via a thorough QA process
  • Understanding of the programmatic advertising ecosystem, including the roles of DSPs, SSPs, Exchanges, RTB and Audience Targeting
  • Developed RTB-based processes and workflows designed to maximise client ROI and profit retention

About You: Skills

You must be:

  • Fluent in English – with strong spelling and grammar
  • Able to collect, synthesize and report data
  • Detail oriented and capable of assisting with developing business models/proposing recommendations
  • Excellent at organisation and able to take the initiative on projects and independently deliver to tight deadlines
  • An understanding of the current and emerging video, mobile and social landscape and be able to consider how and why people use these platforms to consume video
  • Able to communicate effectively with internal customers face to face, over the phone and via email
  • Intermediate level user of Excel and PowerPoint

About You: Behaviour

You must be:

    • A go-getter – the initiative to get things done and open to new challenges
    • A self-starter – excellent at organisation and calm under pressure
  • A team player – able to work in a team; reliable and support others
    • Analytical – able to solve problems creatively and articulate solutions and suggestions
    • Passionate – about digital video, social media & online culture
    • Friendly – able to communicate with people from various backgrounds and with different personalities
  • Accountable – deliver your actions on time, always

About You: Education & Qualifications

  • Honours-level degree or equivalent preferred

The WOW factor!

We’d love it if you:

  • Speak a second (or third, or fourth…) language
  • Are active in the world of social media and understand the advertising ecosystem available to brands in the social sphere
  • Experience of presenting findings, research or proposals for review

Other Details

  • Some international travel may be required for this role
  • All applicants must be authorised to work in Australia

WANTED: Positioned at the intersect of the three fastest-growing trends in digital advertising – programmatic, video and mobile – Unruly is a high-growth tech company seeking passionate people committed to delivering wow for top brands and their agencies. Unruly’s technology enables advertisers to algorithmically predict content shareability and programmatically target super-sharers across In-Page, In-Feed, In-Article and In-Stream ad formats, with guaranteed viewability, shareability and brand safety across desktop, tablet and mobile devices. We are looking for hyper-enthusiastic, energetic, and experienced candidate to support our Singapore office in planning and delivering the most awesome social video campaigns on the planet.  Taking full responsibility for the project management of all campaigns, you will be focused on ensuring our internal and external clients are delighted time and time again through outstanding client servicing, expert delivery and best of breed social video insight.

Working closely with the Lead APAC Operations and Senior Campaign Manager, you will be responsible for using the full scope of Unruly programmatic stack to design and deliver custom proposals, showcasing the power of our audience segmentation and contextual targeting capabilities. Collaborating with Business Development, Media Solutions, Product Development and the Commercial teams, you will be the key, day-to-day point of contact for clients and will maintain a highly responsive service orientation across all campaigns.

You will act as a support stakeholder to Sales and Campaign Management. You will also lead on converting closed deals into fully realised projects across APAC and global delivery teams, working with the Singapore campaign management team to use multiple technology layers to achieve our client’s goals.  If you think you have what it takes to balance a strong commercial focus with first-class digital platform skills, we would love to hear from you!

Reports to: Team Lead, Client Services

Location: Singapore

Employment Type:  Permanent

Working Hours: Full time

Salary: Competitive, plus bonus

About the Role: Mission

Your mission will be to:

  • Coordinate client services efforts and campaign management outputs for all inbound commercial leads, project managing each campaign (Programmatic and Managed Service) through to success.
  • Coordination of live operational matters and collaborating with Product & Business Development to provide support for feature requests and new inventory resources
  • Service as a daily point of contact for clients’ campaigns – including asset collection, internal coordination, daily reporting/updates, post campaign analysis & recommendations
  • Build & maintain strong/advisory relationship with clients and manage all aspects of post sales support
  • Build & Maintain sustainable partnership with third party vendors

About the Role: Key Relationships

  • Teams: Commercial, Operations, Business Development, Publisher Activation, Product Development, Solutions Engineering, Finance and Design
  • People: APAC  Managing Director, Lead – Campaign Management (APAC), Global Operations Director, Publisher Development Manager (APAC), Global Publisher Management Lead, Product Manager, Solutions Engineer, Chief Financial Officer, Creative Director

About You: Experience

You must have:

  • Minimum of 2-3 year of digital media experience across agency, publisher, network or technology vendor environments( ideally related to  client servicing)
  • Worked with multiple sales personnel
  • Demonstrable background in client servicing, with a strong focus on conversion of inbound leads and securing renewals
  • Detailed knowledge of industry leading ad-serving solutions (hosted/proprietary) and how to leverage their features to deliver awesome internal/external results
  • Fully conversant in programmatic media buying and data opportunities and ability to create and deliver against custom targeting profiles to hit client requirements
  • Confident in project managing large scale campaigns across different teams, domestic and globally
  • Proven ability to lobby stakeholders for improvements and required features that impact positively on revenue generating opportunities

About You: Skills

You must be:

  • Confident in learning and understanding all ad-targeting capabilities available through the  programmatic landscape, and applying them to client briefs & KPIs and support campaign optimization
  • Opportunist – Confident in isolating new and exciting business opportunities, and articulating their benefit internally to receive internal stakeholder support
  • Revenue-focused – Able to spot and convert opportunities for upweighted budget and build compelling cases for consistent renewals with client
  • Infrastructure – Confident in navigating a globally set delivery process and challenging where applicable to fit the growing needs of a business
  • Problem solver – Take a pragmatic approach when presented with delivery or personnel issues, dealing with them urgency and sensitivity to preserve the best interests of your clients (internal and external)

About You: Behaviour

You must be:

  • A superb communicator – in every scenario, with ability to effectively liaise with different teams and external clients
  • Flexible – in approach to ad-hoc requests from within the business
  • Analytical – able to solve problems creatively and articulate solutions and suggestions
  • Excellent at time management – prioritising tasks to meet tight deadlines and dedicating time to support other members of the delivery team when required
  • Cool, calm and collected with a can do attitude – able to deal with external clients and internal senior management in pressure situations
  • Proactivity in development – consistently navigating the ad technology and digital trade press ecosystem to ensure you remain on the front line of commercial opportunity to guide your local commercial team and their clients

About You: Education & Qualifications

  • Honours-level degree or equivalent preferred (University of Life also counts)

The Wow Factor

We’d love it if you:

  • Have direct client experience through pitch involvement and building out proposals to secure digital ad revenue
  • Have working knowledge of programmatic landscape and opportunities that open and closed RTB world presents
  • Have extensive rich media creative experience including working with vendors such as Mediamind, FlashTalking and Doubleclick
  • Have working knowledge of YouTube Insights, Google Display Planner
  • Have experience of ad-serving video content to large publisher networks
  • Have experience in delivering digital campaigns across multiple platforms, from Mobile through to Connected TVs  
  • Speak 2 or 3 languages fluently

Other Details

  • Some international travel may be required for this role.
  • All applicants must be authorised to work in Singapore.
  • We love reviewing all the applications we receive, but unfortunately we’re not able to get back to everyone individually. If we’d like to move forward with your application we’ll definitely be in touch!
  • Having issues with your application? You can always email it to [email protected]

Wanted: We are looking for an experienced and enthusiastic team member to drive Programmatic Operations Solutions within our UK Ops team. You will lead and shape workstreams for programmatic media buying and optimization, fully understanding all available data opportunities that allow clients to deliver high-performing, KPI-smashing campaigns.

You will be responsible for the implementation, activation and monitoring of all UK Programmatic opportunities by supporting internal teams from deal request to revenue reconciliation. You will work closely with the UK Campaign Management team, facilitating their processes and delivery to generate max programmatic revenue from each opportunity. You will also work closely with the UK Commercial team,  discuss our product offering with clients, establish viable targeting options and review our various Programmatic formats and supply sources to determine their suitability. You will advise the UK Commercial team, as well as clients directly, on customizing our programmatic offerings to meet clients’ branding KPIs in an effective and economical way.

You will collaborate global Programmatic Solutions as well as local Ops specialists to evaluate and optimize campaigns towards clients’ goals in light of campaign performance data. You will stay abreast of changes in our product stack through continued troubleshooting and testing across internal teams, leading comms and escalation within the business. You will serve as the primary Ops point of contact for technical issues, triaging open tickets, devising possible solutions and communicating to the global team. You will work closely with local Business Development teams, both supply and demand, supporting their efforts to grow supply and capture unique demand.

In addition to the above, you will be responsible for organizing internal and external events and comms to help promote and solidify insight into Unruly’s programmatic product stack.

Reports to: Programmatic Ops Solutions, EMEA

Location: East London, UK

Contract Type:  Permanent

Working Hours: Full time (9.30am to 6pm, Mon – Fri)

Salary: Up to £35,000 plus bonus

You must have:

  • Extensive digital media experience (agency, publisher, network or technology vendor)
  • Advanced understanding of programmatic advertising and video markets, and various pricing models
  • Proven programmatic troubleshooting and optimisation success – unblocking programmatic spend via technical solutions and bid strategy
  • Ability to confidently analyse programmatic data from a variety of sources to understand buying strategy and behaviours
  • Managed campaigns either bought/sold programmatically via advertising exchanges, DSPs or SSPs
  • Clear demonstrable knowledge of digital and emerging platforms/commercial opportunities in the digital media landscape
  • An exceptional calm head under pressure with the ability to identify business requirements within operations team (technology & personnel) to permit scaling of business
  • Strong knowledge of sales planning, order fulfillment, trafficking, order optimization, pacing and delivery reconciliation
  • Understanding of ad server technologies and product taxonomy for video and mobile products
  • Worked with a Head/Director of Operations on team process/structure planning to build operation of tomorrow
  • Strong understanding of each business function that supports core product offering
  • Strong at testing and rolling out new functionality via a thorough QA process

You must be:

  • Able to troubleshoot and successfully optimize deals to ensure great results
  • Able to plan and implement Unruly campaign solutions in line with client KPIs and brief ensuring excellent results
  • Smart, proactive, and a quick learner with organizational agility and strong attention to detail
  • Able to lead Operational staff by example, through mentoring and day-to-day activity
  • Able to positively deliver new features and products to Operations and Account Management teams globally, ensuring that new processes are smoothly into existing services
  • Able to coordinate large global campaigns across multiple teams and offices, providing a consistent customer service and expert campaign management skills. Visibly lead management of these campaigns, taking control and ensuring the clients are truly WOWed by Unruly’s activity and their overall customer experience.
  • Hold key relationships with client contacts as well as first line technology providers & platforms

Education & Qualifications

  • Honours-level degree or equivalent preferred (University of Life also counts)

To Apply:

Opening date 24th April 2019

The closing date for all applications will be 22nd May 2019

WANTED:  Talented, articulate and highly organised individual to work alongside our Operations and Sales teams to plan, execute and optimise online video campaigns, while providing intelligent, performance-focused recommendations and insights to feed into best in class post campaign analysis responses. You will be responsible for running campaigns through Unruly’s programmatic technology stack, and work with the global operations team on testing new format innovations and trials of audience targeting.

You’ll probably be a recent graduate who is passionate about social media, video and technology Interested in knowing how the world of social media has collided with video to take online sharing to a whole other level. Experience working on complex projects coordinating deliverables with internal and external stakeholders is strongly desired (either professionally or during studies). We’re looking for an individual who can balance great experience with speed and accuracy to help a busy team excel in the world of trading automation. If you’re looking to gain experience at an industry-leading innovative tech start up and think you have what it takes to become Unruly we’d love to hear from you!

Reports to: Team Lead, Campaign Management – Singapore

Location: Singapore

Employment Type:  Permanent

Working Hours: Full time

Salary: Competitive, plus bonus

Benefits: Private health care for you and your partner, work injury insurance, mobile phone allowance, and a company laptop.  We are a truly global organisation, offering opportunities to collaborate around the world. Plus we spend way too much time watching and sharing the most awesome videos on the Web.

About the Role: Mission

Your mission will be to:

  • Work with the APAC Operations team to run online video campaigns via multiple demand-based technology platforms, developing a strong understanding of auction based media and complex targeting to assist with building out and delivering best in class campaigns.

About the Role: Key Relationships

  • Client Servicing Team
  • Campaign Management Team
  • Business Development Team

About You: Experience

You must have:

  • Demonstrated interest in online media, advertising and creative industry, technology and digital marketing
  • Experience in a media or analysis related role, or have studied brands, media planning or consumer psychology

About You: Skills

You must be:

  • Fluent in English – with strong spelling and grammar
  • Able to collect, synthesize and report data
  • Detail oriented and capable of assisting with developing business models/proposing recommendations
  • Excellent at organisation and able to take the initiative on projects and independently deliver to tight deadlines
  • Experience using Twitter, Facebook, Pinterest or any other social video apps
  • An understanding of the current and emerging video, mobile and social landscape and be able to consider how and why people use these platforms to consume video
  • Able to communicate effectively with internal customers face to face, over the phone and via email
  • At least a beginner to Intermediate level user of Excel, PowerPoint and Google Apps, image editing software’s

About You: Behaviour

You must be:

  • A go getter – the initiative to get things done and open to new challenges
  • A self-starter – excellent at organisation and calm under pressure
  • A team-player – able to work in a team; reliable and support others
  • Analytical – able to solve problems creatively and articulate solutions and suggestions
  • Passionate – about digital video, social media & online culture
  • Friendly – able to communicate with people from various backgrounds and with different personalities
  • Accountable – deliver your actions on time, always

About You: Education & Qualifications

  • Honours-level degree or equivalent preferred

The WOW factor!

We’d love it if you:

  • Speak a second (or third, or fourth…) language (eg. Bahasa, Thai)
  • Are active in the world of social media and understand the advertising ecosystem available to brands in the social sphere
  • Experience of presenting findings, research or proposals for review
  • Understand the programmatic advertising ecosystem, including the roles of DSPs, SSPs, Exchanges, RTB and Audience Targeting

WANTED: Proven, ambitious sales professional who can drive video advertising revenues from the programmatic buying community in Australia.  

We are looking for a senior sales manager with great contacts and plenty of at-the-coalface experience of programmatic trading with both large holding groups and smaller programmatic buying units.

You will drive Unruly’s relationships with each of the major ad agency groups at an account level. Specifically, you will use UnrulyX – the viewable video SSP – to create compelling programmatic deal structures and packages for media buyers. This includes packaging the best-in-class publisher websites and audiences that are available on UnrulyX – including News’s O&O – along with Unruly’s data and optimization capabilities into long term open, private and preferred deal types. You will understand how best to represent the UnrulyX inventory on the buyers platform of choice and enjoy monitoring and troubleshooting the deals so that they convert from spend targets to realised revenue.

The role requires that you work closely with key Unruly stakeholders to inform the development of UnrulyX so that it remains highly valued and desirable to the programmatic buying community. You will also work closely with Unruly’s award-winning Sales and Operations teams to streamline internal processes and help navigate the programmatic trading requirements of our existing customer-base.  

Reports to: Head of Programmatic & Partnerships, ANZ

Location: Sydney

Employment Type: Permanent

Working hours: Full time (Monday – Friday, 9:30am – 6pm)

Salary: Highly competitive, plus performance based bonus

Benefits: Private health care allowance for you and your partner, work injury insurance, mobile phone allowance, and a company laptop. You’ll travel to London for our bespoke onboarding training – Unrulyduction. We are a truly global organisation, offering opportunities to collaborate around the world. Plus we spend way too much time watching and sharing the most awesome videos on the Web.

About the Role: Mission

Your mission will be to:

  • Drive video advertising revenue from Australia’s large agency groups and independants:
    • Supporting the ANZ sales team on programmatic deals at an account level
    • Streamlining internal processes for programmatic activity, liaising with internal stakeholders to take ownership of daily deal optimisation and troubleshooting
    • Working with Head of Programmatic on key client strategies and thought leadership initiatives

About the Role: Key Relationships

  • Head of Programmatic & Partnerships, ANZ
  • VP Programmatic Sales
  • Managing Director, ANZ
  • Chief Commercial Officer, APAC
  • Product Director, UnrulyX
  • Solutions Engineer, APAC
  • APAC Sales team
  • APAC BD Team
  • APAC Operations Team
  • NewsCorp DNA Sales team
  • NewsCorp Programmatic team

About You: Experience

You must have:

  • 3+ years experience programmatic sales experience
  • A network of strong relationships and an excellent reputation with key media agency and ATD personnel
  • An advanced understanding of the programmatic, mobile and video ad markets
  • Ability to work quickly and efficiently in a fast-paced environment with tight deadlines
  • Demonstrable experience of generating leads and closing new business
  • Experience achieving group goals; and not fazed by targets or metrics
  • Experience generating revenue against personal targets (and love smashing them!)

About You: Skills

You must be able to:

  • Spot commercial opportunities, set up meetings with and present to key ATD personnel and clients
  • Articulate the programmatic ecosystem in clear and precise language; understanding the restrictions that come with today’s different ad serving software and formats and be able to work collaboratively with key internal and external stakeholders to solve them
  • Have a good working knowledge of 3rd party ad measurement software especially in the areas of Viewability, fraudulent traffic and audience verification
  • Understand why a programmatic buyer would want to use one platform versus another and sell in the UnrulyX value proposition in that context  
  • Understand and leverage the broader Unruly value proposition, particularly around insight and data, to drive programmatic spend
  • Strong presentation skills, it is essential you can communicate clearly and precisely both internally and externally
  • Keep calm under pressure
  • Deliver on a personal revenue number whilst helping your team reach their goals
  • Prioritise and deliver above and beyond your day-to-day role

About You: Behaviour

You must be:

  • An exceptional communicator (written and verbal)
  • A great listener and be thorough in your follow-ups to meetings
  • Focused on accountability and not afraid of getting into the detail of the products and job to be done
  • Gregarious: Enjoy being part of the media industry and building relationships with clients and agencies

The Wow Factor

We’d love it if you:

  • Have overseen significant programmatic trading with OMPG and wider Omnicom group
  • Had multi-market trading experience

Other Details

  •      Travel within ANZ and the UK may be required for this role.

WANTED:  An enthusiastic Campaign Manager to work with the Global Operations team to run online video campaigns via multiple demand-based technology platforms, developing a strong understanding of auction based media and complex targeting to assist with building out and delivering best in class RFP responses

Reports to: Team Lead, Campaign Management

Direct reports:   N/A

Location: New York

Employment Type:   Permanent

Working Hours: Full time Monday – Friday 9.00am-6pm

Salary: Competitive

Benefits:   We’re an AdAge best place to work! Unruly offers a full suite of world class benefits including premium health care, dental, vision, 401K access, and life insurance. We’re a truly global organization, offering opportunities to collaborate around the world….not to mention our regular Unruly Festival and Unrulyduction orientation! Plus we spend way too much time watching and sharing the most awesome videos on the Web.

Mission for the Role

Your mission will be to:

  • Work with the Operations team to execute, optimise, analyze and report on online video campaigns via multiple demand-based technology platforms. Leading on a sub-set of campaigns through exemplary campaign management, and look for ways to improve campaign performance and refine processes to ensure we continue to deliver the most awesome campaigns on the planet.

The role outcomes will be:

  • Faultless delivery of all campaigns via multiple demand-based technology platforms
  • Daily campaign monitoring and optimisation to ensure strong ROI on client’s KPIs
  • Work closely with the Account Management team to troubleshoot campaign issues, and offer full support and recommendations on campaign delivery and targeting strategy
  • Ability to work effectively in a fast paced, ever-changing environment
  • A strong team player who is unafraid and willing  to offer support to the US and Global Operations teams

Key relationships:

  • Teams: Commercial, Media, Product Development, Marketing, US Campaign Management, US Account Management,  Insight, Finance and Design
  • People: Lead – US Operations, Global Operations Director,  Team Lead – Campaign Management, US Campaign Managers, US Account Managers

Essential Experience

You must have:

  • Understanding of digital display and video markets, and various pricing models
  • Knowledge of digital and emerging platforms/commercial opportunities in the digital media landscape
  • Understanding of programmatic ecosystem
  • A calm head under pressure with ability to prioritize effectively to meet all campaign requirements
  • Demonstrated interest in online media, advertising and creative industry, technology and digital marketing
  • Experience in a media or analysis related role, or have studied brands, media planning or consumer psychology
  • Experience of presenting findings, research or proposals for review

Your Skills

You must have:

  • Fluent in English – with strong spelling and grammar
  • Able to collect, synthesize and report data
  • Detail oriented and capable of assisting with developing business models/proposing recommendations
  • Excellent at organisation and able to take the initiative on projects and deliver to tight deadlines
  • Able to communicate effectively with internal customers face to face, over the phone and via email
  • At least a beginner to Intermediate level user of Excel, PowerPoint and Google Apps

Behaviors

You must be:

    • A go getter – who can take the initiative to get things done
    • A self-starter – excellent at organisation and calm under pressure
    • Analytical – able to solve problems creatively and articulate solutions and suggestions
    • Passionate – about digital video, social media & online culture
    • Friendly – able to work in a team and open to new challenges
    • Accountable – deliver your actions on time, always

The WOW Factor

We’d love it if you:

  • Speak a second (or third, or fourth…) language
  • Have experience managing and planning digital advertising campaigns
  • Have experience working in a fast-paced global start-up environment
  • Are active in the world of social media with multiple profiles, and understand the advertising ecosystem available to brands in the social sphere

About You: Education & Qualifications

  • Bachelor degree or equivalent preferred (University of Life also counts)

Other details:

Don’t forget to tell us where you heard about the role! All applicants must be authorised to work in the US.

We love reviewing all the applications we receive, but unfortunately we’re not able to get back to everyone individually. If we’d like to move forward with your application we’ll definitely be in touch!

Having issues with your application? You can always email it to [email protected]

Wanted: We are looking for a talented, articulate, and highly organized individual to work alongside our Sales and Operations team to execute online video campaigns. You will be responsible for providing intelligent, performance-focused recommendations and insights to internal and external parties to drive continued account growth. You will be the operational point of contact for our agency and brand clients, and will be supporting the Sales team on a subset of key accounts. This includes devising campaign strategies to meet and exceed client KPIs, while also owning the reporting and project management duties. You will be involved in the creation of collateral and other key projects to drive the business forward.

This is an exciting role in a high-growth, multi-channel business. You’ll have 1-2 years of digital media experience with an operations or customer services background, who is passionate about media, video, and technology. Experience working on complex projects coordinating deliverables with internal and external stakeholders is strongly desired. If you’re looking to join an industry-leading ad tech company then we’d love to hear what makes you Unruly!

Reports to: Team Lead, Client Services, US

Location: 1211 6th Avenue, 8th Floor New York, NY

Employment Type:  Permanent

Working Hours: Full time (9:00am to 6pm, Mon – Fri)

Salary: Competitive+bonus

Benefits: Unruly offers a full suite of world class benefits including premium health care, dental, vision, 401K, life insurance and more.  We’re a truly global organization, offering opportunities to collaborate around the world….not to mention our Unrulyduction orientation. Plus we spend way too much time watching and sharing the most awesome videos on the Web.

About the Role: Mission

Your mission will be to:

  • Provide comprehensive end-to-end management of key advertising campaigns, ensuring awesome results are delivered to all internal and external clients.

About the Role: Key Relationships

  • Teams: Commercial, Product Development, Account Management, Campaign Management, Business Development, Strategic Planning, Finance, Design.
  • People: Lead – Campaign Management, Global Operations Director, Product Manager, Business Development Director, Publisher Development Manager, Strategic Planning Manager, Commercial Director, Financial Controller, Creative Director, Campaign Management Teams (US, SE, FR, DE, UK).

About You: Experience

You must have:

  • Demonstrated digital media experience (agency, publisher, network or technology vendor).
  • Experience of multiple ad-serving solutions from a buy and sell-side perspective, with exposure to programmatic buying (Inventory Management, RTB, Optimization).
  • Experience of technical troubleshooting and successfully optimizing campaigns.
  • Previously built strong relationships with members of a Sales team to maximize revenue opportunities and delivered high levels of customer service.
  • Previously dealt with client and media agency enquiries and provided bespoke solutions to these enquiries.

About You: Skills

You must be:

  • Highly analytical and detail-oriented, with ability to solve problems creatively and articulate solutions.
  • Able to effectively liaise with a variety of stakeholders (sales, planners, agencies, brands, publishers).
  • Process driven, able to isolate structural and process issues and suggest solutions to drive them forward.
  • Excellent time management and prioritization skills, with the ability to take the initiative on projects and independently deliver to tight deadlines
  • Equipped with working knowledge and understanding of day-to-day business within an account management or operations team, and where it sits within the wider business function.
  • Intermediate level user of Excel and PowerPoint.

About You: Behaviour

You must be:

  • A go getter – who can take the initiative to get things done
  • A self-starter – excellent at organization and calm under pressure
  • Analytical – able to solve problems creatively and articulate solutions and suggestions
  • Passionate – about digital video, social media & online culture
  • Friendly – able to work in a team and open to new challenges
  • Accountable – deliver your actions on time, always
  • Committed – to continued learning and growing your professional skill set

About You: Education & Qualifications

  • Honors-level degree or equivalent preferred (University of Life also counts).

The Wow Factor

We’d love if you:

  • Have experience working with vendors such as Sizmek, FlashTalking and DoubleClick for 3rd party VAST/VPAID serving.
  • Have experience working with Brand Safety vendors such as IAS, DoubleVerify, and Moat, and Brand Study vendors such as Nielsen, comScore, and Millward Brown.
  • Understand HTML, Javascript, Flash and/or rich media technologies.
  • Have delivered digital campaigns across both managed and programmatic channels, and across multiple platforms such as mobile web and mobile in-app.