Senior Partnership Manager – Tel Aviv

WANTED: an Experienced Senior Partnership Manager for the Exchange Businesses Unit.

We are seeking an experienced, ambitious, proactive Senior Partnership Manager, to the TLV office, to work with our media partners.

This person will play an essential role in the publisher development activity under the Exchange product by owning business relationships with media agencies, publishers, and apps, as well as facilitating internal communication across teams to continue driving success for current customers.

If you are a sharp thinker and driven by success, looking to join a leading company in a fast growing industry, and aspiring to take part of an amazing team in the TLV office, this is an amazing opportunity for you!

At Unruly we are committed to promoting and supporting diversity in the workplace. Our mission is to UNleash the collective power and differences of Unrulies to drive business impact.

Reports to:  SVP, Exchange Operation and Sales

Location:  TLV, Israel

Employment Type: Permanent

Working Hours: Full time, Sunday- Thursday 9:00am-6pm

Salary: Competitive

 

Mission for the Role

Your mission will be to:

  • Responsible for SSP client retention and satisfaction by developing and cultivating long-term relationships with partners and offering white glove customer service to media agencies, publishers, and apps
  • Work cross functionally with internal teams to help deliver results and funnel client feedback and insights as it relates to overall needs with the goal of driving repeat business
  • Become an expert, acting as an advisor to executive teams by proactively offering recommendations and solutions as it pertains to the success of campaigns industry benchmarks, measurements, and expectations
  • Analyze data and trends to reach valuable insights and make strategic recommendations for future buys
  • Take a consultative approach to onboard and support self-service and managed service clients to our platform

Your Skills

You must have:

  • Previous experience (2-4 years) in similar roles
  • Vast business knowledge in the programmatic video, agency, and publisher fields
  • Strong analytical and reporting skills; campaign management experience – an advantage
  • Knowledge of key industry leading fraud, viewability, and ad serving partners – an advantage
  • Highly self-motivated, resilient and target driven, with ability to work independently
  • Versatile and flexible, with ability to thrive in a dynamic fast-paced working environment

 

WANTED:  A commercial lawyer to advise the supply and demand sides of the business, as well as ensure compliance with legislation. You’ll either be working in-house or be in private practice having undertaken client secondments, ideally for a high growth technology or digital media company with a global footprint. This role will involve negotiating and reviewing commercial contracts, advising on privacy and anti-corruption and co-ordinating new Unruly territories and co sec support. 

We’re passionately committed to encouraging and celebrating diversity and well-being through our inclusive and nurturing company culture. At Unruly we have a unique culture that allows great people to do what they do best. Our super power is passionate, collaborative and empowered people on a mission to #DeliverWow.  

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Reports to: General Counsel

Location: East London

Employment Type:  Permanent

Working Hours: Full time Monday – Friday 9.30am-6pm

Salary: Competitive

Mission for the Role

Your mission will be to:

  • Review, draft, and negotiate commercial contracts on the supply and demand sides of the business, as well as specialist teams like Data, Marketing and Product Development
  • Collaborate with business partners to assess and monitor company compliance with legislation including GDPR, ePrivacy, CCPA, and anti-corruption laws, including support and develop processes and policies to help ensure ongoing compliance
  • Provide advice and support to business partners for new business initiatives and technology development
  • Identify contractual risks and suggest alternatives that lead to optimal solutions
  • Work cross-functionally with sales, finance and operations teams to ensure that contractual terms are compliant with legal, regulatory and company policies and risk preferences

About You: Experience

You must have:

  • Strong experience and understanding of the Technology sector – ad tech would be great but not necessary 
  • Some of this experience must be at a company operating in multiple jurisdictions in the US, EMEA, and, ideally APAC, too
  • Significant background in digital media and knowledge of the current challenges (e.g. around privacy, ad blocking and cookie usage within the EU) is a plus
  • Strong Knowledge of data protection and e-privacy preferred
  • Comfortable in a fast-paced and high growth environment 

About You: Skills

You must be:

  • Commercial / technology lawyer with 3 to 5 years’ PQE
  • Commercially pragmatic – able to take a commercial view on legal risk and comfortable taking personal responsibility for judgement calls when instructions are incomplete or ambiguous
  • Strategic in approach, focusing on the company’s medium and long-term goals
  • Self-starter with initiative and a head for detail
  • Able to dive down into the nitty-gritty and chase down the smallest items
  • Accomplished and strong negotiator, able to be the face during contract negotiation, not providing advice in the backroom

About You: Behaviour

You must be:

  • Collaborative in style, with strong ability to influence and persuade colleagues and peers
  • Can-do, anything’s possible attitude, relishing complex problems as an opportunity to deliver solutions
  • Extremely strong work ethic, happy to support a business that’s working across multiple time zones

About You: Education & Qualifications

  • Solicitor qualified in England & Wales
  • Solid private practice experience
  • Some in-house experience 

The WOW Factor

  • In-house experience at with ad tech company or advertising agency
  • Experience of advising and negotiating in multiple territories

WANTED:  A self-motivated and growth-orientated professional to help build out our US publisher network and manage strategic partnerships in the programmatic space.  

As Business Development Associate, NYC you will identify, pursue, and negotiate new partnership deals for Unruly across verticals such as tech, female/male lifestyle, sports or entertainment. If you love media and content, then this is a great place to grow your career.  It would be great if you have knowledge of how media companies work.    

You will have a passion for social video and publishing. As Business Development Associate, NYC, you will manage all facets of the sales cycle including prospecting, closing, implementing and relationship management, and building successful long-term relationships. You will work at Unruly’s NYC office and will report to the US, BD Vice President.  Are you excited at the thought of forging partnerships with digital publishers across online and mobile environments?  Are you looking for a role within a high-growth, fast-paced startup environment? If your answer is “Hell Yeah!” then this could be for you.

Reports to: US  Vice President, Business Development 

Location: US

Employment Type:  Full Time

Working Hours: Full time

Salary: Competitive salary plus bonus component

Benefits: We’re an AdAge best place to work!  We have amazing office snacks, social gatherings, exposure to senior level executives, and more.  We also spend way too much time watching and sharing the most awesome videos on the Web.

About the role: Mission 

  • Create business development opportunities across the US and wherever additional efforts are needed; cultivate partnerships, evaluate needs, establish mutually agreeable terms, negotiate and close deals.
  • Manage and develop relationships with key accounts throughout the whole lifecycle – account vetting, onboarding, daily maintenance, and growth opportunities. 

Key Relationships

  • Online publishers 
  • Programmatic platforms
  • US BD Team  
  • US Sales and Operations
  • Global Product Development Teams
  • Global BD Team
  • VP US Business Development
  • Chief Strategy Officer

About You: Experience

You must have:

  • Knowledge of culture, trends and innovation in the digital space
  • Knowledge of online advertising
  • Knowledge of video advertising
  • 1-3years experience selling solutions to digital publishers and building relationships with key decision makers

About You: Skills and Behavior

You must be: 

  • Analytical, able to solve problems, articulate solutions and analyze and report upon data
  • Experienced user of the Microsoft Office Suite (including Powerpoint and Excel) and ideally have some experience with Google Apps
  • Able to understand basics of digital product development and platforms
  • Confident –  in escalating business critical issues internally/externally, able to effectively liaise with a variety of internal and external stakeholders (sales, operations, publishers)
  • Collaborative – happy to work closely with local and global colleagues in a fast growth start-up environment
  • Energetic – with a high level of initiative and motivation, great at networking, negotiating and closing deals
  • Customer-focused – with excellent communication, networking and negotiation skills
  • Dedicated – to delivering great service
  • Organized – able to deliver campaign requirements to deadline and  prioritize leads
  • Team-oriented – with the ability to problem-solve proactively and deal with multiple priorities 
  • Able to manage a network of content publishers and develop their revenue opportunity
  • Able to develop strong personal relationships with supply and exchange partners
  • Experience in onboarding new supply and exchange partners, working through integrations and contract negotiations and driving adoption of new partners internally
  • Excellent communication skills to liaise with internal and external stakeholders

About You: Education & Qualifications

  • Bachelors degree or equivalent preferred (relevant apprenticeship/job training or University of Life also counts)

The WOW factor!

Would be great if you had:

  • Previously identified key publishing partners
  • Managed all facets of the sales cycle including prospecting, closing, implementing and relationship management.  
  • Negotiated deals with new publishing partners across multiple verticals
  • Previously performed against business development targets. Have experience or knowledge in RTB and programmatic environments
  • Have led global relationships with premium publishers and large networks
  • Have direct experience closing deals with partners in the video space

WANTED: We’re looking for an Office Management and Commercial Support – AU to help us rapidly drive Unruly’s video advertising business forward in Sydney. In this role, you will be the Salesforce champion within the business. Working with Sales to respond to requests for proposals (RFPs) by creating media plans, meeting client objectives, assist with prospecting of new clients and opportunities and be responsible for reporting Unruly revenue back to the business..  

You will also work with campaign managers on all pre-post campaign activity for campaigns and liaise with clients and agencies when the Account Executive is not available. This is a fast-paced and challenging role, and an outstanding opportunity to make your mark in the world’s most forward-thinking social video company. 

Reports to: Managing Director AUNZ

Location: Sydney

Employment Type:  Perm 

Working Hours: Full time

Salary: Highly competitive, plus bonus 

About the Role: Mission

Your mission will be to:

  • Make reporting sexy! Support the sales team in creating buzz, excitement and helping to drive advertising revenue from Unruly’s video platform.
  • Keep the Unruly Sydney office running like clockwork, #ShareTheLove with your colleagues and #DeliverWOW to all external stakeholders!

About the Role: Key Relationships

  • Managing Director AUNZ
  • Sales Team
  • Global Operations Team
  • External Clients
  • Finance, People & Infrastructure
  • External suppliers, including our accountants
  • External clients
  • Building superintendent and staff

About You: Experience

You must have:

  • Work experience ideally related to digital sales planning or digital media
  • Passion about crunching numbers and data
  • Worked with multiple sales personnel (ideally based in multiple locations)
  • Experience creating media plans that meet client objectives
  • Previously assisted with prospecting new clients and identifying opportunities
  • Experience creating sales and marketing tools (selling sheets, presentations and mockups) 
  • Worked on multiple projects simultaneously, and delivered these to completion 
  • Understanding of the campaign delivery cycle
  • Previously liaised with clients and media agencies 

Office Management & Administration

  • Ensure the space is productive for our people to work in
  • Ordering food, stationery, office and health & safety supplies
  • Organise team events, offsites, be the go to person for Unruly AU team for new starters 
  • Sales collateral, decks, Sales force management, weekly sales win and rest
  • Collateral liaison with London-based Marketing and Creative teams
  • Experience with organising projects or events – and able to take the initiative and manage these to completion

About You: Skills

You must be:

  • An intermediate user of Word, PowerPoint and Excel (ideally with experience using Google Apps)
  • Able to confidently make decisions and deliver quality in a rapidly growing and changing business
  • Flexible to serve advertisers with differing goals whilst maintaining a ‘customer comes first’ mentality
  • A strong written and verbal communicator, able to tailor communication to internal and external clients 
  • Able to deputise for Account Executives when required
  • A skilled multi-tasker, able to prioritise incoming requests and think on your feet about the most effective way to address these
  • Neat and organized with high attention to detail – able to ensure meetings are set-up, cupboards are stocked, everything in the office is working (and everything in between!)

About You: Behaviour

You must be:

  • Collaborative – a team player happy to be hands on where required 
  • Dedicated – to delivering great service
  • A relationship builder – able to build key relationships with external and internal stakeholders
  • Calm under pressure – able to deal with external clients and internal stakeholders in various situations
  • Confident –  in escalating business critical issues internally/externally
  • Flexible – able to respond to ad-hoc requests and ready to turn your hand to anything
  • Organized – able to identify and prioritise tasks and ensure they are completed
  • Motivated – you love what you do, and are passionate about doing a great job on all tasks – and are always open to new challenges
  • Someone who takes the initiative – always on the lookout for things which need doing, providing progress updates to stakeholders when required, suggesting process improvements and ensuring the wheels keep turning!

WANTED: Positioned at the intersect of the three fastest-growing trends in digital advertising – programmatic, video and mobile – Unruly is a high-growth tech company seeking passionate people committed to delivering wow for top brands and their agencies. Unruly’s technology enables advertisers to algorithmically predict content shareability and programmatically target super-sharers across In-Page, In-Feed, In-Article and In-Stream ad formats, with guaranteed viewability, shareability and brand safety across desktop, tablet and mobile devices. We are looking for hyper-enthusiastic, energetic, and experienced candidate to support our Singapore office in planning and delivering the most awesome social video campaigns on the planet.  Taking full responsibility for the project management of all campaigns, you will be focused on ensuring our internal and external clients are delighted time and time again through outstanding client servicing, expert delivery and best of breed social video insight.

Working closely with the Director, APAC Ad Operations and Team Lead, Campaign Management – Singapore, you will be responsible for using the full scope of Unruly programmatic stack to design and deliver custom proposals, showcasing the power of our audience segmentation and contextual targeting capabilities.  Collaborating with Business Development, Media Solutions, Product Development and the Commercial teams, you will be the key, day-to-day point of contact for clients and will maintain a highly responsive service orientation across all campaigns.

You will act as a support stakeholder to Sales. You also will lead on converting closed deals into fully realised projects across the APAC and global delivery teams, working with the APAC campaign management team to use multiple technology layers to achieve our clients goals.  If you think you have what it takes to balance a strong commercial focus with first-class digital platform skills, we would love to hear from you!     

Reports to: Director, APAC AD Operations

Location: Singapore

Employment Type:  Permanent

Working Hours: Full time 

Salary: Competitive, plus bonus

About the Role: Mission

Your mission will be to:

  • Coordinate client services efforts and campaign management outputs for all inbound commercial leads, project managing each campaign through to success.
  • Co-ordination of live operational matters and collaborating with Product & Business Development to provide support for feature requests and new inventory resources 
  • Service as a daily point of contact for clients’ campaigns – including asset collection, internal coordination, daily reporting/updates, post campaign analysis & recommendations
  • Build & maintain strong/advisory relationship with clients and manage all aspects of post sales support 

About the Role: Key Relationships 

  • Teams: Commercial, Operations, Business Development, Publisher Activation, Product Development, Solutions Engineering, Finance and Design
  • People: APAC Managing Director, Lead – Campaign Management (APAC), Account Manager (APAC), Global Operations Director, Publisher Development Manager (APAC), Global Publisher Management Lead, Product Manager, Solutions Engineer, Chief Financial Officer, Creative Director

About You: Experience

You must have:

  • Minimum of 2-3 year of digital media experience across agency, publisher, network or technology vendor environments  (ideally related to  client servicing)
  • Worked with multiple sales personnel
  • Demonstrable background in client servicing, with a strong focus on conversion of inbound leads and securing renewals
  • Detailed knowledge of industry leading ad-serving solutions (hosted/proprietary) and how to leverage their features to deliver awesome internal/external results
  • Fully conversant in programmatic media buying and data opportunities and ability to create and deliver against custom targeting profiles to hit client requirements
  • Confident in project managing large scale campaigns across different teams, domestic and globally
  • Proven ability to lobby stakeholders for improvements and required features that impact positively on revenue generating opportunities

 

About You: Skills

You must be:

  • Confident in learning and understanding all ad-targeting capabilities available through the  programmatic landscape, and applying them to client briefs & KPIs and support campaign optimization
  • Opportunist – Confident in isolating new and exciting business opportunities, and articulating their benefit internally to receive internal stakeholder support
  • Revenue-focused – Able to spot and convert opportunities for upweighted budget and build compelling cases for consistent renewals with client
  • Infrastructure – Confident in navigating a globally set delivery process and challenging where applicable to fit the growing needs of a business
  • Problem solver – Take a pragmatic approach when presented with delivery or personnel issues, dealing with them urgency and sensitivity to preserve the best interests of your clients (internal and external)

About You: Behaviour

You must be:

  • A superb communicator – in every scenario, with ability to effectively liaise with different teams and external clients
  • Flexible – in approach to ad-hoc requests from within the business
  • Analytical – able to solve problems creatively and articulate solutions and suggestions
  • Excellent at time management – prioritising tasks to meet tight deadlines and dedicating time to support other members of the delivery team when required
  • Cool, calm and collected – able to deal with external clients and internal senior management in pressure situations
  • Proactivity in development – consistently navigating the ad technology and digital trade press ecosystem to ensure you remain on the front line of commercial opportunity to guide your local commercial team and their clients

About You: Education & Qualifications

  • Honours-level degree or equivalent preferred (University of Life also counts)

The Wow Factor

We’d love it if you:

  • Have direct client experience through pitch involvement and building out proposals to secure digital ad revenue
  • Have working knowledge of programmatic landscape and opportunities that open and closed RTB world presents
  • Have extensive rich media creative experience including working with vendors such as Mediamind, FlashTalking and Doubleclick
  • Have working knowledge of YouTube Insights,Google Display Planner
  • Have experience of ad-serving video content to large publisher networks
  • Have experience in delivering digital campaigns across multiple platforms, from Mobile through to Connected TVs  
  • Speak 2 or 3 languages fluently

Other Details

  • All applicants must be authorised to work in Singapore

WANTED:  Senior HR leader with deep experience of delivering innovative and effective people strategy across multiple teams and territories in a technology/digital media environment. 

Reports to: Global SVP, People

Direct reports:  People Team Manager 

Location: London

Employment Type:  Permanent

Working Hours: Full time Monday – Friday 9.30am-6pm, although out of hours work is a reality of being in a global role. 

Salary: Competitive, plus bonus

Mission for the Role

Your mission will be to:

  • Bring Unruly’s People strategy to life on a day-to-day basis, as a senior member of the Global People Team to support integration, resourcing & recruitment, compliance and record keeping, policy & employer relations, reward & payroll processes, in order to find and retain our world-class talent.

About the Role

Unruly’s People Director will work in partnership with the global People Team and the Unruly Executive Team to evolve and deliver a world-class People strategy that attracts, retains and develops the brightest and best talent in adtech. Reporting to the Global SVP, People, you will have responsibility for Unruly’s recruitment, reward, L&D, culture & employee relations, people data & core HR process across the globe. The overarching goal and biggest challenge will be navigating the wider organisation through a fast-paced and ever-evolving industry, building resilience and ensuring the business is equipped for change while protecting our award-winning culture. 

You will work with a high performance People team, who are trusted by the business as partners and advisors. The People Director will be a leader in the team with expertise, passion & (crucially) by walking your own talk, to engage them in your vision.

Key Relationships

  • Global People Team
  • Unruly Executive Team
  • Tremor Executive Team
  • Finance Leads 

Essential Experience

You must have:

  • 10+ years HR experience in a fast-paced tech/digital/media environment within the UK (required) and additional experience in other countries where Unruly operates (preferred)
  • Experience managing through change; be it acquisitions or system integrations
  • Extensive experience in talent management; especially with regards to reward and recognition, learning & development, performance management
  • Experience with global employment law issues  

Your Skills

You must be:

  • Insightful of market trends with an ear to the ground of current news within the industry
  • Comfortable navigating people data and providing insights
  • Exude good commercial acumen with the ability to make business critical decisions
  • Ready to support complex payrolls and benefits process with exceptional attention to detail
  • A champion of diversity and inclusion, with an ability to identify further areas to enrich our diverse culture
  • Passionate about recruitment and hiring processes built to hire only top performers
  • Pragmatic with global holiday, absence, maternity, paternity, disciplinary, grievance procedures
  • Comfortable with ambiguity, a fluid work environment and an unflappable approach to managing employee changes
  • Self-motivated; able to define the task at hand and keep things moving
  • Hands-on in maintaining a high-performance culture where recognition and career development are the reward
  • Keen to lead and roll out L&D processes such as management training, coaching/mentoring and knowledge-sharing. You seek to embed development into the way we all work in order to scale the business
  • Able to maintain a positive, clear and fun tone in all your written & visual communications. You have an ability to take HR very seriously, but ideally not yourself too seriously

 

Behaviours

You must be: 

  • Exceptionally detail-oriented, determined to get facts, figures, numbers, contracts, spelling etc close to perfect
  • Diplomatic, tactful with good negotiation skills and able to deal with difficult situations
  • Absolutely brilliant at building warm, trusting relationships with people in a work environment
  • A natural communicator who seeks to share knowledge and insight within the team & where this facilitates progress or supports business goals…
  • …. and the kind of natural communicator who knows when information is confidential or otherwise sensitive. You can also be totally discreet when needed
  • On a quest to surface improvements by planning ahead with your team leads, making the People Team more effective and less reactive
  • Happy to collaborate, explain your ideas and show your working. You prefer to work with consideration and empathy within an ego-free team and you’re not an individual glory-hunter
  • A juggler, plate-spinner and gear changer (while riding a unicycle, preferably)

 

At Unruly we believe wholeheartedly in the value of diversity and inclusion, and put both at the very core of our business. The varied experiences and ideas of our people are ingrained in our innovative culture and ensure Unruly is a business that understands a diverse market and delivers wow for everyone! “We encourage people to come as you are and love what you do. We embrace inclusion and diversity by celebrating our differences. With a flat structure and ego-free teams everyone’s opinions and ideas matter”  – Norm Johnston, Unruly CEO.

Further Info

There may be some international travel required for the role.

 

Does this sound like you? 

WANTED: We are looking for an experienced and enthusiastic Associate Campaign Manager to help build and deliver across Unruly’s awesome Managed Service and Programmatic divisions. You will lead and shape workstreams, drive programmatic media buying and optimization, fully understand all Unruly targeting and machine learning opportunities.

You will be responsible for the scheduling Managed Service and Programmatic campaigns running through Unruly’s technology stack. You will be working alongside the Commercial, Client Services, Unruly Shield and Programmatic Ops Solutions teams, utilising core product knowledge and outstanding technical diligence across programmatic and proprietary systems to deliver best in class campaigns on behalf of our clients.

Unruly is for people who want to be part of an awesome, global and diverse team on a mission to change advertising for the better. We’re a data-powered video marketplace with a unique, nurturing and inclusive company culture that celebrates both personal and professional growth. As a fast-growth scale-up and part of the News Corp family, we offer both agility and development opportunities for people to #DeliverWow. 

Reports to: Team Lead, Ad Operations – AUNZ

Location: Sydney, Australia

Employment Type:  Permanent

Working Hours: Full time 

Salary: Competitive, plus bonus

About the Role: Mission

Your mission will be to: 

  • Work with the AU & Wider APAC Operations Team to run online video campaigns via multiple demand-based technology platforms, developing a strong understanding of auction-based media and complex targeting to assist with building out and delivering best in class campaigns.

About the Role: Key Relationships

  • Client Servicing Team
  • Campaign Management Team
  • Business Development Team
  • Commercial Team 
  • Unruly Shield Team
  • Programmatic Ops Solutions Team

About You: Experience

You must have:

  • Demonstrated interest in online media, advertising and creative industry, technology and digital marketing
  • Experience in a media or analysis related role, or have studied brands, media planning or consumer psychology

About You: Skills

You must be:

  • Fluent in English – with strong spelling and grammar
  • Able to collect, synthesize and report data
  • Detail oriented and capable of assisting with developing business models/proposing recommendations
  • Excellent at organisation and able to take the initiative on projects and independently deliver to tight deadlines 
  • An understanding of the current and emerging video, mobile and social landscape and be able to consider how and why people use these platforms to consume video
  • Able to communicate effectively with internal customers face to face, over the phone and via email
  • Intermediate level user of Excel, PowerPoint and Google Apps, image editing softwares

About You: Behaviour

You must be:

  • A go getter – the initiative to get things done and open to new challenges
  • A self-starter – excellent at organisation and calm under pressure
  • A team-player – able to work in a team; reliable and support others
  • Analytical – able to solve problems creatively and articulate solutions and suggestions
  • Passionate – about digital video, social media & online culture
  • Friendly – able to communicate with people from various backgrounds and with different personalities
  • Accountable – deliver your actions on time, always

About You: Education & Qualifications

  • Honours-level degree or equivalent preferred

The WOW factor!

We’d love it if you:

  • Speak a second (or third, or fourth…) language 
  • Are active in the world of social media and understand the advertising ecosystem available to brands in the social sphere
  • Experience of presenting findings, research or proposals for review
  • Understand the programmatic advertising ecosystem, including the roles of DSPs, SSPs, Exchanges, RTB and Audience Targeting

Other Details

  • All applicants must be authorised to work in Australia

WANTED:  Talented, articulate and highly organised individual to work alongside our Operations and Sales teams to plan, execute and optimise online video campaigns, while providing intelligent, performance-focused recommendations and insights to feed into best in class post campaign analysis responses. You will be supporting the  Client Services team with reporting and project management duties while also supporting the wider operations team on a subset of key campaign accounts, devising campaign strategies to meet and exceed client KPIs. You will be also involved in analysis, creation of collateral for internal and external use, and providing the Sales team with data, campaign recommendations and insights to assist with continued account growth.

You’ll probably be a recent graduate who is passionate about social media, video and technology Interested in knowing how the world of social media has collided with video to take online sharing to a whole other level. Experience working on complex projects coordinating deliverables with internal and external stakeholders is strongly desired (either professionally or during studies). If you’re looking to gain experience at an industry-leading innovative tech start up then we’d love to hear what makes you Unruly!

Location:  Sydney

Employment Type: 6 month paid Internship

 

About the Role: Mission

Your mission will be to: 

  • Work with the Operations team to execute, optimise, analyze and report on online video campaigns via multiple demand-based technology platforms

About the Role: Key Relationships

  •  Client Services Managers
  •  Campaign Managers 

About You: Experience

You must have:

  • Demonstrated interest in online media, advertising and creative industry, technology and digital marketing
  • Experience in a media or analysis related role, or have studied brands, media planning or consumer psychology
  • Experience of producing presentations around findings, research or proposals for review

About You: Skills

You must be:

  • Fluent in English – with strong spelling and grammar
  • Able to collect, synthesize and report data, 
  • Detail oriented and capable of assisting with developing business models/proposing recommendations
  • Excellent at organisation and able to take the initiative on projects and independently deliver to tight deadlines
  • Experience using Twitter, Facebook, Pinterest and social video apps such as Vine and Microsoft Products
  • An understanding of the current and emerging video, mobile and social landscape and be able to consider how and why people use these platforms to consume video
  • Able to communicate effectively with internal customers face to face, over the phone and via email
  • At least a beginner to Intermediate level user of Excel, PowerPoint and Google Apps, image editing softwares

About You: Behaviour

You must be:

  • A go getter – who can take the initiative to get things done
  • A self-starter – excellent at organisation and calm under pressure
  • Analytical – able to solve problems creatively and articulate solutions and suggestions
  • Passionate – about digital video, social media & online culture
  • Friendly – able to work in a team and open to new challenges
  • Accountable – deliver your actions on time, always

About You: Education & Qualifications

  • Honours-level degree or equivalent preferred

The WOW factor!

We’d love it if you:

  • Speak a second (or third, or fourth…) language (eg. Bahasa, Thai )
  • Are active in the world of social media with multiple profiles, and understand the advertising ecosystem available to brands in the social sphere
  • Experience of presenting findings, research or proposals for review
  • Understand the programmatic advertising ecosystem, including the roles of DSPs, SSPs, Exchanges, RTB and Audience Targeting

Other Details

  • All applicants must be authorised to work in Australia

WANTED: A super-organised multitasker, who is energetic, outgoing, proactive and unflappable, with a passion for taking care of your workplace like it’s your own home and your fellow colleagues and clients like they’re your own family. As part of the Global People team, reporting to the People Team Manager, you’ll be an advocate of exceptional customer service, happy to go above and beyond to ensure that our flagship HQ is the kind of place that people love to work in and clients love to visit.

As FOH Lead, you will be responsible for the day to day running of the office, planning the rota’s, coordinating events, and ensuring all daily checks are completed to the highest of standards. You will also need a good head for numbers as you will be responsible for assisting with the office budget ensuring the office is always stocked in all ways! You will also be a first point of contact for the Whitechapel Building (the joint building we share). This will involve attending the monthly tenants meeting on behalf of Unruly, liaising with the maintenance and security teams for the building and being an all round facilities Jedi!  Also, you will be the culture king/queen of the UK office, ensuring we always have fun and the energy is always high, especially when planning our awesome Summer and Christmas parties. 

You will also work closely with the People team assisting with key People team processes as well as providing a little admin and project support and anything else ad hoc as required.  

Reports to: People Team Manager

Location: East London, UK

Contract Type: FTC (1 year)

Working Hours: Full time (9.00am to 5:30pm, Mon – Friday) although some flexibility is required given the nature of a Front of House/Office Support/Events focused role. 

About the Role: Mission

Your mission will be to:

  • Take care of your workplace like it’s your own home, leading on social activity, owning the Front of House, and providing exceptional support to the People team.

Your duties will involve (but are not exclusive to):

  • Ensure things within the office run smoothly
  • Being the face of Unruly HQ’s Front of House and owning all FOH processes
  • First port of call for any internal/external queries and visitors
  • Answering calls, taking messages, replying to email queries from stakeholders
  • Preparing and setting up refreshments for regular meetings and client events
  • Responsible for daily deliveries of breakfast and other regular deliveries 
  • Responsible for Hive members wellbeing in the office 
  • Arranging couriers and post distribution
  • Ownership of the FOH rota  
  • First point of contact for all maintenance issues in HQ
  • First point of contact for the Whitechapel Building
  • Assisting People team with ad hoc tasks 

About the Role: Key Relationships

  • People Team
  • General Counsel & SVP People 
  • A team of interns who support Front of House
  • Unruly employees (particularly our Sales Team)
  • External clients, guests and suppliers
  • The Whitechapel Building team 

About You: Experience

You must have:

  • 1 years experience in a reception based role
  • Previously delivered superior service in a customer-facing role (in any industry).
  • Experience answering phones with an excellent telephone manner.
  • Dealt with a variety of stakeholders (from delivery people to important clients/senior managers), and you have adapted your approach to their needs.
  • Previously solved problems in real-time, created work-arounds, and improved processes to prevent issues happening again in the future.
  • Experience in leading and managing processes 

About You: Skills 

You must be:

  • An Intermediate to Advanced user of Google Apps (Gmail, Calendar, Docs).
  • A fluent English speaker, with strong spelling and grammar.
  • A confident communicator, able to liaise with internal and external stakeholders at all levels verbally, via email or over the phone.
  • Relentlessly positive with the ability to make Unrulies, The Hive and guests feel welcome.
  • A skilled multi-tasker, able to prioritise incoming requests and think on your feet about the most effective way to address these.
  • An expert at anticipating eventualities – always one step ahead and looking to minimise business disruption.
  • Neat and organised with high attention to detail – able to ensure events and meeting spaces are set-up to a high standard.
  • Able to make best friends with a whole host of Unruly suppliers; from the Plumber and Handyman to the Postman and Couriers.
  • Practical and logical – You know how to change a lightbulb and can work out how to fix the coffee machine if it’s having a bad day. 

About You: Behaviour

You must be:

  • Professional – always providing superior levels of customer service, representing Unruly, and able to identify senior stakeholders.
  • Super friendly and personable – able to be the ‘face’ of Unruly for all visitors to Front of House.
  • Flexible – able to respond to ad-hoc requests and ready to turn your hand to anything.
  • Organised – able to identify and prioritise tasks and ensure they are completed.
  • Motivated – you love what you do, and are passionate about doing a great job on all tasks.
  • Someone who takes the initiative – always on the lookout for things which need doing, providing progress updates to stakeholders when required, suggesting process improvements and new ideas, and ensuring the wheels keep turning!

About You: Education & Qualifications

  • Honours-level degree or equivalent preferred (University of Life also counts.)

The Wow Factor

We’d love it if you:

  • Love a bit of health & safety.
  • Are passionate about digital video, social media and online culture.

WANTED:  Exceptional individual looking to take their career to the next level in Technology. You will help us deliver first rate technical support across Unruly’s internal technology stack and we will help you develop the skills and knowledge required to support our infrastructure. You will join a diverse team of like-minded techies and play a crucial role in ensuring the stability and efficiency of our Global offices. 

As an IT Support Engineer you’ll handle tech creatively, drive adoption of new processes amongst your fellow Unrulies and help to continually improve how we do things. You will respond to incidents and resolve queries through our support ticketing system and be the first point of contact for hardware and software needs. You will also escalate situations where necessary in accordance with Infrastructure support processes and will ensure all incidents are logged. You will likely already have 1 -2 years desktop support experience and looking to broaden your exposure to a new environment, or a recent graduate. 

What matters most to us is your passion and aptitude to solve problems and stay on the cutting edge of tech!  If you think you have what it takes to become Unruly we’d love to hear from you.

Reports to: Global IT Director
Location: London
Employment Type: Permanent
Working Hours: Monday to Friday, 9.30am – 6pm (flexibility required)
Salary: Highly competitive base salary

About the Role: Mission

Your mission will be to:

  • Support the Unruly internal technology stack to ensure a 99% uptime ratio whilst continuously researching and testing new ways to improve the technical environment, along with its frameworks and processes.

About the Role: Key Relationships

  • Infra Team (aka IT)
  • Unrulies

About You: Experience

You must have:  

  • Customer service experience
  • Experience helping less technical people understand technical problems
  • Worked on an academic or personal project where you can demonstrate an aptitude for at least one area of technology
  • Minimum of 1 years industry IT experience 

About You: Skills

You must be:

  • Analytical – able to logically structure, present and retain technical information
  • A superb communicator (written and verbal) – in every scenario, with ability to effectively liaise with different teams and external suppliers in a friendly and approachable manner
  • A great relationship-builder: helping and supporting people whether in person or online should come naturally

About You: Behaviour

You must be:

  • Flexible – Willing to get your hands dirty – this could involve anything from changing printer cartridges and shipping out the latest hardware to helping the Infra team solve complex technical problems. Available for out of hours, shift work and event support when required 
  • Curious – With limitless enthusiasm for technology and always striving to grow your knowledge
  • Calm – Able to deal with people, not phased by pressure and able to think on your feet
  • Collaborative – A team player happy to be hands-on where required and able to liaise with global stakeholders
  • Methodical – Able to approach problems logically
  • A troubleshooter – Able to look for and deliver resolutions to problems

About You: Education & Qualifications

  • Bachelor’s degree or equivalent preferred (University of Life also counts!)

 
The WOW factor!

We’d love it if you knew something about:

  • Solving common desktop software issues
  • Networking fundamentals required
  • Professional exposure to Microsoft Windows and Apple Mac platforms at both a hardware and software level
  • Administration of G-Suite and Office 365
  • A/V systems and event support
  • Systems management, monitoring, deployment and automation
  • Workstation imaging and deployment
  • Active Directory
  • ITIL 
  • Hosting, backup and online storage
  • Anti-Virus/malware management
  • Inventory and software licensing
  • Agile methodologies

Other Details

Infrequent global travel.  Out of hours work to support system outages and maintenance.