Insight & Solutions Executive – Hamburg

WANTED: We’re looking for a brilliant Insight & Solutions Executive to help us continue to lead the online video market. Our clients look to us to provide data-driven, authoritative research demonstrating online video’s value – and the role it plays within the broader marketing mix. You’ll support the Marketing, Sales, Data and Insight & Solutions teams, managing Unruly’s proprietary datasets as well as using third party data providers, deciphering the story that lies in the data to create compelling sales and marketing collateral and answer complex client questions.

You’ll probably be currently working at a major brand, tech start-up, or research agency in a research or insight role, or maybe you’ll be a research superstar in an adjacent space (media, search, academia). Either way – you’ll be an innovative, data-driven researcher who is keen to transfer your experience into a rapidly growing ad tech company, where you can really take the lead and make a difference.

Unruly was founded in 2006 and acquired by News Corp in 2015. So, if you want to get the best from both worlds and work in an agile start-up which is part of one of the 10 biggest media companies in the world, we’d love to learn what makes you Unruly!

Reports to: VP Insight & Solutions, Northern Europe
Location: Hamburg
Employment Type: Permanent
Working Hours: Full time with core hours. We have Summer and Winter Fridays to extend your weekend.
Salary: Competitive, plus bonus
Benefits: Daily breakfast, weekly Friday Beers, monthly in-house therapist massages, frequent company social events & Unruly Festival! We are a truly global organisation, offering opportunities to collaborate around the world.
Plus we spend way too much time watching and sharing the most awesome videos on the Web – and playing Ping Pong, Playstation and Darts!

About the Role: Mission

Your mission will be to:

  • Manage Unruly insight reports, getting the projects into field, analysing results and creating reports for key clients
  • Produce Unruly Playbooks, comprehensive market and competitor analysis, to provide our clients with a data-driven understanding of online video performance in a specific market vertical
  • Run data extractions and analyses, manage the production of regular reporting and streamline Insight processes
  • Support ad-hoc market and consumer research projects, e.g. on consumer journey mapping, media mix modeling, psychographic targeting, social listening, or content testing
  • Support preparing client meetings, lab tours, and conference presentations
  • There will be an opportunity to progress to analysing and presenting Unruly’s content testing results, Unruly EQ video trends insight and bespoke client research projects

About the Role: Key Relationships

  • Insight & Solutions Team (DE and globally)
  • Data Team
  • EQ Team
  • Sales Team
  • Marketing Team

About You: Experience

You must have:

  • First relevant working experience is a big plus, but we also accept applications from excellent graduates in a relevant, analytical field of study
  • First experiences pulling data from large datasets and compiling reports
  • First experiences drawing together insight from large data sets and research studies to create one coherent story (telling stories from data!)
  • First experiences communicating complex ideas and conclusions in a clear and meaningful way that people from all functions can understand
  • First experiences in managing multiple projects, multiple stakeholders and multiple priorities simultaneously

About You: Skills

You must be:

  • An Intermediate to Advanced user of Excel and PowerPoint
  • Confident in using SPSS, stata, R, Python, or a similar statistical software package
  • Analytical – able to dive into data and create insight from it
  • An effective project manager, able to manage projects independently, handle multiple tasks and work well under tight deadlines
  • Able to communicate findings to internal and external customers either informally in person or on the phone or in presentations
  • Strong with the written word – communicating insight and recommendations clearly and concisely on emails and in reports

About You: Behaviour

You must be:

  • Proactive – going above and beyond the call of duty to #DeliverWow with data!
  • Collaborative – able to work effectively with multiple departments globally
  • Adaptable – able to flourish in a rapidly growing tech company
  • Organised – able to manage a variety of tasks and changing priorities
  • Detail-oriented – able to produce documents to a professional standard

About You: Education & Qualifications

  • Bachelor’s or Master’s degree in Business/Economics/Psychology/Statistics/Econometrics/Data or Information Science, or related field with a quantitative focus preferred

The WOW factor!

We’d love it if you:

  • Have already first professional experience in an insight or research role
  • Speak multiple languages, esp. being fluent in English
  • Are a natural born researcher

WANTED: We’re looking for an enthusiastic, organised, operational individual to support the global delivery of the Unruly EQ™ suite of products. EQ was launched in 2013 and has taken the market by storm, with extensive coverage from trade press to TIME magazine, and sensational interest from existing clients and new ones. Our survey powered EQ methodology has also been used to develop and power our Unruly Custom Audiences (UCA) emotional targeting offering, launched in 2015, and Unruly Ad Pulse, launched last year. Responsible for delivering EQ, UCA and Ad Pulse projects for our global clients, your focus will be to ensure they are delighted time and time again through outstanding solutions, highly effective project management, detailed reporting and best of breed social video insight.

You’ll be supporting our project team in delivering world class data and research reports, and owning different aspects of the delivery process, particularly survey set-ups and reporting. You will be an excellent project owner; analytical, well organised, and quick to learn – and your communication skills will be second to none. You’ll probably be interested in online media, technology and research, and will be fired up by the prospect of joining a small project team to work on products unlike anything else in the market, within the context of an established, thought leading company. If you feel ready to join a really cool company with a proven business model and a start-up feel, we’d love to learn what makes you Unruly.

Reports to: Projects Director
Location: East London (London, UK)
Employment Type:  Permanent
Working Hours: Full time (9.30am to 6pm, Mon – Fri)
Salary: Highly competitive + Bonus
Benefits: Private health cover for you and your partner, iPhone or Android phone, Cycle to Work scheme and season ticket loan. There are monthly company social events, weekly deliveries of fruit and pastries, Friday beers and our bi-annual UnrulyFest. We are a truly global organisation, offering opportunities to collaborate around the world. Plus we spend way too much time watching and sharing the most awesome videos on the Web.

About the Role: Mission
Your mission will be to:

  • Manage the end to end delivery of Unruly EQ, Ad Pulse and Custom Audiences client projects, from project scheduling and execution to report configuration and production, and manage the work of freelancers in conjunction with the rest of the EQ Project Management team.

About the Role: Key Relationships

  • EQ Project team
  • EQ Product team
  • Global Operations teams
  • Commercial and Insight teams
  • Third-party service providers

About You: Experience
You must have:

  • Experience of managing and coordinating multiple projects and processes
  • Relationship management experience – communicating clearly and managing expectations

About You: Skills
You must be:

  • Able to own projects, resolve issues, and inspire confidence in your colleagues, with strong attention to detail
  • Extremely organized with the ability to prioritise and manage workload amid conflicting project demands and busy work periods
  • Fantastic at customer service – nothing is too much trouble for you!
  • Computer literate, with Excel and PowerPoint competencies
  • A strong communicator with excellent written and verbal communication skills
  • Exceptional at relationship-building; able to to develop and maintain good working relationships at all levels

About You: Behaviour
You must be:

  • Inspirational – inspire confidence in our products in stakeholders across our organisation
  • Confident – calm under pressure and able to work to tight deadlines, on your own initiative, and with limited supervision; confident escalating business critical issues internally/externally
  • Analytical – able to think analytically, solve problems creatively and articulate solutions and suggestions in a cool, calm and collected manner
  • Flexible – able to deal confidently with ad-hoc requests from within the business
  • Discreet – confident dealing with confidential material and trade secrets
  • A team player – keen to work in a collaborative team, working together and supporting one another across all projects, particularly during busy periods
  • A superb communicator with the ability to effectively liaise with different teams, both internal and external

About You: Education & Qualifications

  • Honours-level degree or equivalent preferred (University of Life also counts)

The WOW factor!
We’d love it if you:

  • Have experience managing projects for survey-based research products
  • Have experience working in a start-up culture
  • Can speak another language